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Frequently Asked Questions
Are your diamonds natural or lab-grown?
Are your diamonds natural or lab-grown?
We offer both natural and lab-grown diamonds, depending on the piece. Product details will always specify the stone type, and if you need help choosing the right option, our team is happy to guide you.
Do you offer custom-made jewelry?
Do you offer custom-made jewelry?
Yes. We specialize in custom jewelry and can help create engagement rings, wedding bands, bracelets, necklaces, and other one-of-a-kind pieces. If you have an idea, inspiration photo, or specific stone in mind, we can work with you to bring it to life.
How long does shipping take?
How long does shipping take?
Shipping times vary depending on whether the item is ready to ship or made to order. In-stock pieces usually ship faster, while custom or made-to-order items may require additional production time. For the most accurate timeline, please contact us before placing your order.
Do you offer ring resizing?
Do you offer ring resizing?
Yes, we offer ring resizing on many styles. Some designs may have limitations depending on the setting or band style, so if you are unsure, contact us and we will help confirm the best option before or after purchase.
What is your return policy?
What is your return policy?
We offer returns on eligible items within our return window. Because some pieces are custom-made, personalized, or made to order, certain items may be final sale. Please review our full return policy or contact us if you have questions before purchasing.